Refund Policy

At Artech Themes, we want to ensure that you are 100% satisfied with your purchase. If you have any technical/sales queries, feel free to Contact Us. You are subjected to a full refund within 10 days of your purchase. After the 10-day period, you will no longer be eligible and won’t be able to receive a refund. Customers who just changed their mind or can’t provide a reasonable explanation for the refund inquiry are not covered by the refund policy and will not be eligible for a refund. If you just decide not to use the Plugin, refunds won’t be given. Refund request for problems created by third-party plugins, your hosting/database, plugins, or other software will be rejected. You’ve made an effort to work out a solution with our support staff by submitting a support ticket on our website. Refunds will not be granted if your problems come from your inability to install the plugin correctly or make it carry out its basic functions. There will be no refunds for any missing features. Please contact us if you’re unsure whether we support a particular functionality. Payment of refunds Your request will be processed and refunded automatically to your credit card or original method of payment. This generally takes up to 7-10 working days since your request has been approved.